Bewildered
/bəˈwɪldəd/
verb
To confuse, disorientate, or puzzle someone, especially with many different choices.
“All the different possible options may bewilder us.”
Synonyms: befuddle
adjective
Baffled, confused, mystified, at a loss, not thinking clearly, or uncertain.
“He was just standing there, turning this way and that, with a bewildered look on his face.”